Reimagining the Last Mile Delivery in Banking

In this report, we examine how BaaS is evolving from a hot (arguably novel) trend into a new way of looking at delivery entirely, with many different permutations and possibilities. In particular, we look at how the needs of a sponsor bank are changing in response to increasingly complex client demands and regulatory pressures as well as how it’s playing with the adoption of additional distribution models like embedded finance and bank-owned marketplaces. As part of our analysis, we spoke with a number of banks in the BaaS space to assess their pain points and desires and have distilled the findings from that exercise into a series of important considerations for the future.