Frequently Asked Questions

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Explore our FAQs across product pages for quick clarity on how Infinant supports banks, partners, and programs with confidence.

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What is a virtual ledger?

A virtual ledger is a way to represent financial transactions and balances in a digital format, often within a software system or platform, that provides a more flexible and adaptable approach than traditional physical ledgers. It allows for real-time visibility, reporting, and control over financial data, and can be used to track various aspects of a business’s finances, including cash flow, accounts receivable, and payables

A virtual bank ledger, also known as a virtual account or sub-ledger, is a system that allows financial institutions to manage and reconcile transactions above their legacy core system. It’s a sophisticated technology that is a more flexible and adaptable approach than traditional core banking ledgers. Virtual ledgers process in real-time, providing intraday visibility into program and bank operating accounts and funds flows while still providing end-of-day settlement to the bank’s general ledger. Interlace virtual ledger also provides seamless, straight-through processing of payments.

Is Infinant’s Platform SOC and PCI compliance?

Yes. Infinant maintains SOC 1, SOC 2, and PCI compliance as part of our CISO program and policies, with external audits performed by a certified third party.

What is the difference between Infinant’s solution and an API middleware provider?

While the Interlace Platform provides FDX-enabled APIs for the bank or their partners to connect their applications, the solution is a Banking Platform that also provides bank account ledgering, interest calculations, statements, account activity tracking, centralized payment processing, card issuance, and more. With these capabilities, the platform solves for the limitations of the core system versus API middleware solutions that wrap the limitations in proprietary API schemas.

A virtual bank ledger, also known as a virtual account or sub-ledger, is a system that allows financial institutions to manage and reconcile transactions above their legacy core system. It’s a sophisticated technology that is a more flexible and adaptable approach than traditional core banking ledgers. Virtual ledgers process in real-time, providing intraday visibility into program and bank operating accounts and funds flows while still providing end-of-day settlement to the bank’s general ledger. Interlace virtual ledger also provides seamless, straight-through processing of payments.

Does Infinant’s platform provide front-end multi-tenancy to ensure there is not data co-mingling between channels and programs?

A strong Yes. The Interlace Platform was purpose-built for modern banking and segments customer and operating accounts by program through the use of a tenant identification structure. This allows the bank to define products, fees, and interest rates, for instance, by program, including capabilities to brand statements and cards by individual programs.

Does Infinant provide payment capabilities?

Absolutely. Infinant is a third-party service provider of the FRB, allowing Interlace to provide ACH ODFI/RDFI processing, FedWire processing compliant with the latest ISO standard, as well as real-time payments – all accessible through individual APIs or a universal payment API with smart routing.

Does Infinant allow the bank to keep their existing payment processor?

Absolutely, the Interlace Platform is capable of orchestrating payments through a bank partner or natively on Interlace to the Federal Reserve for ACH, wire, and instant payments.

Is any technology or development effort needed by the bank?

No. Infinant offers a software-as-a-service model and manages the platform infrastructure.

Can Infinant ledger programs the bank has with an external card processor (e.g. i2C, Galileo, Marqeta)?

Yes, Infinant’s Interlace platform has optionality to manage the bank accounts, statements, fees, and interest while interfacing to third-party card processors that the bank or fintech may already have. Many of our banks have a multi-channel approach where we include management and payments for partners such as Galileo, i2C, Marqeta, etc.

Does Infinant require a tri-party agreement with the bank’s partner?

We do not require our bank clients to introduce regulatory risk via tri-party agreements. Our banks work directly with fintech, companies, and brands without Infinant needing to hold a contract with that partner – the result is better economics for the bank and partner, along with reduced regulatory scrutiny

What if the bank has a mature fintech that currently houses customers and accounts on their own platform?

Infinant offers a specific Interlace Platform configuration we term the “Digital Twin,” and it is enabled to easily ingest customer, account, and transactional data from your partner so that you can have real-time access to the data via our Interlace Console.

Can Interlace provide sub-accounting capabilities that roll up to a core master account?

Yes, the Interlace ledger is a flexible virtual ledger that supports hierarchical structures, so the bank or their partner can set up sub-accounts on Interlace that roll up in real-time to a master account, and that is mirrored between Interlace and the core system. This powers the ability for the bank to enhance their user experience for HOAs, law firms, government municipalities, commercial real estate, and more.

Can the Interlace Platform calculate fees across products and programs?

Yes. The platform is a multi-product, multi-channel system that allows each program to define separate products and fee schedules. This allows the bank to track fees across the end user, the partner, and the bank.

For a fintech that is live with an existing Infinant Bank, as they scale can they enable routing to another Infinant bank?

Yes. One of the key benefits of Infinant’s bank network is the ability for a fintech to integrate once and then have access to multiple banks – for the purposes of product selection, risk mitigation, and deposit scaling.

Can Interlace calculate interest on accounts?

Yes. Our banking ledger can calculate interest, including tiered interest rates across end-user accounts, partner program accounts, and bank operating accounts.

Can Interlace product bank account statements?

Yes. We can produce statements branded by program for the bank, including end-of-year 1099s.

Is the Interlace Platform a side-car core?

No, the Interlace platform is a capability layer that sits above your core and acts as a sub-ledger. This is different than a typical side-car core, which replicates the entire stack and often acts independently of your core system.

Do I need to initiate a project with my core provider to implement Infinant’s platform?

That is not required, which greatly reduces your cost of implementation (or having to license your core’s API layer) and efficiency in launching your programs.

How are banks replacing legacy core banking platforms?

Banks are increasingly adopting a strategy often referred to as “hollowing out the core”—not by replacing the core banking system all at once, but by gradually moving channels, products, and processing capabilities to modern platforms that sit above or alongside the legacy core.

This approach allows banks to modernize while minimizing risk, avoiding expensive core conversions, and accelerating innovation.

Why Banks Are Hollowing Out the Core

Traditional core systems were designed decades ago to manage deposits and payments in branches using batch processing. While they remain highly reliable systems of record, they often present challenges:

  • High integration costs
  • Long implementation timelines
  • Limited API capabilities
  • Dependence on vendor roadmaps
  • Difficulty supporting modern digital products
  • Expensive customization and maintenance

Rather than replacing these systems outright, banks are reducing the core’s role to what it does best: maintaining the general ledger.

This is where Infinant’s Interlace Platform provides the innovation layer above-the-core to provide real-time account and payment processing at a fraction of legacy core costs.

How much faster can banks launch products with a modern platform?

Infinant clients have captured market opportunities and launched new products, including our modern payment hub, in as little as 45 days — to drive immediate growth for the bank without any need to engage their legacy core provider.

How to unify banking channels?

Infinant helps banks unify both the bank’s digital channels alongside their partner or embedded banking digital channels — to ensure consistency and resiliency across technology, operations, and compliance. The Interlace system provides front-end multi-tenancy that allows multiple channels and partners to run on a single dedicated instance of Interlace for each of our banks. Each partner and channel is segmented to eliminate cross-pollution of clients or co-mingling of deposits and funds flows.

What is a payment hub and how do they manage payment exceptions?

Payments are frequently the first capability moved outside the core. Banks deploy payment hubs that support:

  • ACH
  • Wires
  • RTP
  • FedNow
  • Stablecoin payment rails

Rather than each payment type integrating directly into the core, a centralized payment orchestration layer manages routing, controls, compliance, and settlement. Infinant’s Interlace Platform provides centralized capabilities across these payment rails and giving the bank a single pane of glass to manage the payment life cycle.

Interlace Payments are also fully API-enabled, allowing the bank to expose real-time payment capabilities to their or partner digital applications and platforms. This creates a significant opportunity for banks to sponsor embedded payment and embedded banking partners to drive revenue growth and increase deposit gathering channels.

Where Interlace differentiates is by coupling the payments hub with the Interlace Ledger. This enables real-time balances and intra-day transaction visibility for end-user accounts, program operating accounts, bank operating accounts, and bank general ledger accounts. This enables:

  • Embedded banking
  • Escrow products
  • FBO account structures
  • Marketplace banking
  • Treasury solutions

without requiring core modifications.

What embedded financing tools work for gig economy platforms?

Banks are powering gig-economy platforms by enabling real-time API access to accounts, payments, and cards that can be bundled to offer consumer or business accounts to hold earnings, separate accounts and funding options by purpose, immediate access to funds, support for savings goals and rewards, and the ability to manage multiple income streams with optimized rates and fees.

This is where Interlace helps banks power gig-economy and influencer platforms through:

Interlace Virtual accounts to:

  • Create unique account identifiers for each worker
  • Simplify reconciliation
  • Track balances in real time
  • Support complex payout and funding flows

Interlace Payments to:

  • Instant access to completed earnings
  • Real-time payments
  • 24/7/365 availability
What is banking multi-tenancy?

Most core providers define multi-tenancy as the ability for the core provider to host multiple bank clients within the core provider’s private data center, allowing the core provider to reduce the overall infrastructure costs for themselves.

Legacy and even modern core platforms were built for a single-tenant — the bank, with the assumption that all customers belong to the bank. This has become the fatal flaw that anchors core provider platforms. While legacy providers attempt to run multiple instances of their core or hack branch ID as a marketing gimmick, it is obvious the systems were not built for the modern digital era.

In modern nomenclature, multi-tenancy within banking platforms refers to the ability to support front-end multi-tenancy where the bank can support multiple partner channels and programs, while ensuring each partner’s customers, accounts, and monetary transactions do not co-mingle.

Infinant offers a dedicated instance of the platform for each bank to maintain security and resiliency while supporting the ability for the bank to run multiple partners and programs on that same instance — even if the customers belong to their partners and not the bank. This creates an innovation layer above-the-core to support embedded banking, payment sponsorship, and payment banking.

What is virtual account management?

Modern Virtual Account Management (VAM) is a banking architecture that allows a financial institution or platform to create thousands—or even millions—of accounts that operate independently while being linked to a smaller number of actual bank accounts on the legacy core system (often just operating or general ledger accounts on the core).

A virtual account functions like a real bank account from the user’s perspective:

  • Unique account number or identifier
  • Individual balance
  • Transaction history
  • Payment routing capability
  • Entitlement controls
  • Reporting and statements

Banks and fintechs are increasingly using platforms like Infinant Platform’s Virtual Account system for:

  • Embedded finance
  • Marketplace platforms
  • Gig economy ecosystems
  • Treasury management
  • Multi-entity organizations
  • Commercial cash management
  • Partner banking programs

Opening and maintaining thousands of traditional accounts is expensive and operationally cumbersome.

Virtual accounts provide:

  • Scalability
  • Faster onboarding
  • Simplified operations
  • Real-time visibility
  • Better reconciliation

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